wW
william W

1 reviews | Active since Jun 2018

22 Jun 2018, 12:28

An inefficient, pilfering airline

On the two or so occasions I have flown Mango Airlines this year, the flight has been delayed by at least an hour and a half. In addition, the check-in staff are unpleasant to deal with, and the air hosts/hostesses are demotivated. My most recent flight, from JHB to KZN resulted in half the clothing I had taken with being looted from my luggage (to a value of about R3 500). I imagine the delay gave thieving Mango staff ample time to sample unsuspecting customers' wares. With more than 15% lower 15min on-time performance (year to date, ACSA) than Safair (a more cost-effective and well organised airline), I genuinely feel that Mango should just be grounded and save travellers the trauma that arises from using this bright orange, airborne disaster.

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