Absolutely appalling service from Mango

MANGO’S FIRST FLIGHT POST LOCK DOWN ! FLIGHT JE 121. Firstly the flight was supposed to leave at 9:30 AM. THEY CHANGED IT TO 6:10 AM TAKE IT OR LEAVE IT. WE HAVE BEEN SITTING IN THE AIRCRAFT FOR OVER 90 MINUTES WAITING FOR SOME “DOCTOR’S BAG” TO ARRIVE FROM SAA OFFICES! HOW ****** RIDICULOUS ! WHAT A GREAT START TO THE NEW BEGINNING !