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shannon M

1 reviews | Active since Sept 2017

10 Jun 2019, 10:38

Absolute Disgusting service from an Airline Called MANGO!!!!!!!

So here it is, Mango is the WORST Airline I have ever used BY FAR. First of all Our flight is delayed by an hour at OR Tambo, No problem I can deal with that. We get to the gate an hour later stand in line for 45min, pass through the gate ready to climb on the plane, We stand for another 30min. Only to get told by the first PASSENGER, not the airline hostess or host, to please go back to sit down outside the gate again as we cannot board, when we asked what the problem was we get told, I quote "JUST CHILL!" We asked again and we were told AGAIN to "JUST CHILL", so we do we sit for ANOTHER hour. We were lovingly compensated with R120 meal vouchers eat when ALL restaurants were closed or closing, Wimpy was the only place that could help us as they were the only restaurant open at the time. We then get told by another passenger once again that the flight has been cancelled with no explanation whatsoever.

The following morning we were put on a flight which we were asked to vote if we wanted catering or not so we did not have to wait ANOTHER 20min at 6am for the catering to be loaded. We did not even get a simple cup of coffee.

I WILL NEVER RECOMMEND MANGO, NOR WILL I EVER FLY MANGO, NOR TALK GOOD ABOUT ANYTHING THAT HAS TO DO WITH MANGO.

I know this will never get sorted out, I will never get compensated or ever get my time back that was lost or wasted. ABSOLUTELY USELESS AIRLINE and EXTREMELY RUDE STAFF, Pathetic. And South Africa is trying to welcome foreign delegates to the country........All the best for that!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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