3h delay delay in plane - NO SERVICE

Monday 7/9-15 our Mango flight 123 to Cape Town was heavily delayed due to technical problems.<br> The plane was very old and not even branded by Mango!<br> The flight got more then 3h delayed while sitting in the plane in Johannesburg!<br> I asked the staff for some water, juice or coffee while waiting, this was rejected by the staff.<br> Our tickets were booked as South African Airways flight, which mean we should be entitled to 50R vouchers per person for foods, THIS WAS NOT OFFERED.<br> My colleague and I missed out on a very important meeting and will have to book new tickets to Cape Town Again!<br> <br> We are very disappointed with the attitude of the staff, while waiting a long time not offering anything.<br> Also we very disappointed about Mango using outdated \rented"planes which breaks down.<br> <br> Mango: Is this your level of service?<br> It was my first time with Mango"