2 hour delay flight

What a BIG MESS MANGO AIRLINE

seated in your aircraft for over 2 hours, while you try to fix a technical problem all good and well you kept us updated however after an hour of just sitting there i have requested for an alternative flight as i had urgent commitments scheduled . A sloppy the other scheduled flight is fully booked what a load of ******* , you caused a huge inconvenience then have the audacity to serve me chips that early in the morning , I have been at the airport before 5 am and your staff serve us chips , we were not many in the aircraft and this is the best you can do .

i received a sms regarding a voucher which asks me to contact the number provided i spent 20mins on the line as no one knew what was happening and hour later i received a email with a rotten R250.00 voucher , do you know it costed me more to fix your mess calling for alternative transport as my transport had left already , i honestly do not understand how you guys operate.