12 days after furious complaints and still no word

I've only got a few characters so I'm going to be efficient on how I use them. <br> <br> 1) My flight on the 2nd of Jan 2016 (JE369) only landed at 2am the next morning. <br> <br> 2) When asked what the problem was, your staff issued defeated laughs and told us that Mango is known for overbooking flights. They were ****ed off and we clearly got the message. <br> <br> 3) We received a meal voucher of R50 to sustain us for 5 hours. Pittance!<br> <br> 4) 40 mins after the plane has been loaded with passengers our luggage that was checked in 6 hours earlier was still not loaded. The flight crew told us to be patience and was rude and abrupt with us as it apparently was not Cabin Crew's fault. <br> <br> 5) I lodged several complaints via email, facebook, twitter and phoning through with no attempt from Mango to resolve the matter to date. It has now been 12 days.<br> <br> 6) The Mango FB page is testament the fact that hundreds of disgruntled customers are as ****ed off as I am!<br> <br> 7) Mango has 4 ways of contacting me. I'm tired of this pathetic service delivery! <br> <br> See links of my complaints. [URL Removed]