Complain

I had a bad experience in Mandela sisulu clinic from a male nurse I didn't get his name but he works with mother and child I wanted to ask about something he chased me away like I'm nothing told me that his busy and there was no one in that room he was the only one told me that il wait for him or if i want a can go but his still busy I'm so angry with the way he treated me like even using his hands that i must go out ?