1 reviews | Active since Sept 2016

23 Jul 2020, 21:28

VERY DISSAPOINTED STUDENT :-(

I am extremely disappointed with the lack of support and assistance from Mancosa regarding my Isizulu assignment. I have been struggling to upload my assignment due to no upload button, I have sent numerous emails and have called so many times only to be told my matter will be escalated and end up with no feedback. Now they are responding saying I missed my submission and they cannot assist. This has been very frustrating and disappointing especially when I have paid my fees in full, recommended so many of my colleagues and this is the treatment that I get. I passed all my subjects with distinctions except for Isizulu, I got 83 for my exam and failed my assignment due to non submission as if it was my fault.

I really don't know what to do now because I have tried all resources to try and get assistance, the service team never checked my attached emails sent and screenshots which is my POE for submission.

Highly dissapointed student :-(

0
Replies (2)
Mancosa
Mancosa's reply23 Jul 2020, 21:30
Official
Dear Student
 
 Your concern has reference.
 
 Please note a MANCOSA representative will be in contact with you shortly.
 
 MANCOSA Student Services 
's update26 Mar 2021, 19:02
Reviewer Update
Kindly note, I am still waiting for the MANCOSA representative to call and assist me.