Unhappy student

On the 5th Nov 2015 I wrote an exam on Managing Strategic Change, my results are not reflecting on my statement. on the 20th October 2015 I submitted a special assignment on Managerial Finance and never received my results or the marked assignment. I have been querying my results since 2015 and no one seem to care enough to respond to me. If I have passed the assignment, then I missed the opportunity to write the exam. This is now taking me 10 steps backwards as I now have to register for a postgrad where else I could have completed my degree. This is the second time this is happening to me with Mancosa service, its the second time I am writing on hellopeter for bad service and I don't know what to do anymore. Each year I contemplate on registering because the service is not satisfactory. Now the MBA 8 is phasing out, my results are still not showing, I cant register to do MBA 9 instead have to do post grad because I cannot put pressure on myself to complete what I started and yet has been dragged by someone else's incompetence. Money doesn't fall off trees and you have wasted so much of my time at the expense of my studies.