Unfair Service

I lodged a ticket with Mancosa on the 9th of May and didn'd get any assistance. i escalated to LinkedIn where i recieved feedback and seemed to be getting assistance. To my surprise because this was just a "hot complaint" they only attended to my query at that time. due to many contributing factors i had to withdraw my enrolment with thhe institution. 1. my student advisor( Nompumelelo Maziya) advisd me of a different amount than what was billed(only discovered amidst mty complaint. she advised 48k but somehow was billed+-58k, which has now been waived) 2. My contact details not updated on system 3. study material delivered at an incorrect address, i had to make provision in order to recieve it. 4. inconsistent marking of assesments, sent an email to the principal ( Mr Magnate Ntmbela) and he never acknowledged or responded.

after submiting my complaint on linkedIn, i recieved numerous calls from mancosa in attempt to resolving my query, on the 4th of june 2025 at 15:29 sent back a refund form which i had recieved from MANCOSA. i had engaged the refunds department, Natalie Chetty, Zuko Silevana and Kayija Vahed via email. i still did not recieve any acknowlegdement of my email. on the 12 June 2025 at 16:06 i sent another email to all the for parties mentioned above, asking for feedback and progress on my refund. still did not recieve any feedback, i have sent another email on this day 2025/06/18 in attempt getting feedback at 13:26. i used to speak so hghly of MANCOSA as my degree was from them but i am truly dissapoined in them and how they are treating me.