Unacceptable Delays in Dissertation Appeal Process

On the 17th of October 2024, I submitted an official appeal for my MBA dissertation marks through the required channels at MANCOSA. The appeal included all necessary documentation and the prescribed fee of R1,100, which was paid promptly. According to MANCOSA's guidelines, the outcome of a remark should be communicated approximately within 20 business days after the submission.

It is now well beyond the stipulated timeframe, and I have not received any updates or communication regarding the progress or resolution of my appeal. The lack of responsiveness is deeply concerning, especially considering the significant effort, time, and financial resources I have invested in this process.

Given the high academic standards adhered to in my research, I am confident that my work merits a review and possibly a better grade. However, the prolonged silence from MANCOSA undermines my trust in the institution's commitment to its students.

This delay is not only frustrating but also professionally inconvenient, as it has implications for my academic record and career progression. I urge MANCOSA to take immediate action to resolve this matter and provide feedback on my appeal without further delay. Transparency and accountability should be paramount in handling such critical processes.

I am extremely disappointed with this experience and hope this review prompts the institution to improve its service delivery and communication practices for current and future students.