MK
Michaela K
1 reviews | Active since Sept 2018
28 Jan 2026, 15:03
They still suck
I left a review on Friday 23 Jan 2025 to which Mancosa immediately responded. But, no they are just back to ignoring my follow up emails as their solutions still do not work. Got an email yesterday that my request has been reassigned to someone else, but it comes from a no reply email so I am also not in a position to connect wit the new person. I STILL do not have access to my study material and I have assignments due in less than a month. ***?
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Replies (2)0
Replies (2)
Mancosa's replyOfficial
28 Jan 2026, 15:21Hi Michaela,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Best regards,
Mancosa's reply28 Jan 2026, 15:21
Official
Hi Michaela,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Best regards,
Mancosa's replyOfficial
29 Jan 2026, 11:10Hi Michaela,
Thank you for reaching out! We sincerely apologise for the inconvenience caused. Kindly provide a brief summary of your query so we can escalate it to the relevant department.
Thank you for reaching out! We sincerely apologise for the inconvenience caused. Kindly provide a brief summary of your query so we can escalate it to the relevant department.
Best regards,
Mancosa's reply29 Jan 2026, 11:10
Official
Hi Michaela,
Thank you for reaching out! We sincerely apologise for the inconvenience caused. Kindly provide a brief summary of your query so we can escalate it to the relevant department.
Thank you for reaching out! We sincerely apologise for the inconvenience caused. Kindly provide a brief summary of your query so we can escalate it to the relevant department.
Best regards,