The worst, uninterested agents

I can spend 10 consecutive days complaining about the bad service we "receive" from the call centre. You must be prepared to hold every time you have a query. I called earlier (15:09) wanting to know when the results will be released, the unprofessional woman behind the keyboard just said 4-6 weeks after my last exam. I explain that I'm starting with my s2 webinars next week. She still says, I don't know mam, 4-6 weeks. No interest whatsoever! I asked for her name and she hung up!! This is not the first time I've received such from MANCOSA. We were experiencing issues when writing the Cost Accounting OSA.. Yoh!!! I was on the phone for hours, no solution,nothing!

I think it's time to hire people who know what they are doing and are interested.

I refuse to beg for proper service, not when we're paying so much!