The Next Unisa

Very poor student support received from MANCOSA , they have contrasting responses to student queries , I made a mistake by submitting the incorrect assignment to the incorrect module and then subsequently tried to correct the issue just to find that the system is now closed for submission , I was then informed that they will mark whatever has been submitted and that I will need to wait for the re-submission process, the more I try to explain that the incorrect assignment was submitted and removed the more they want me to re-register for the entire module , to me I get the impression that MANCOSA is a money making scheme , this is the first time that I have submitted the incorrect assignment and there is no option to submit the outstanding assignment , you need to pay and re-do the entire module :-) I have the assignment I have been attending classes but now to student support services I have to re-register. One calls in and get agents that transfer you from pillar to post and then the line gets dropped. They reply with default responses and then change the tune later on. Very disappointed and will not make use of this institution ever again or recommend to anyone trying to improve themselves. So it's useless to even sit for Exams as I have already failed this module. Wow!