TERRIBLE SERVICE

I checked my results for my project and it showed 45% I must resubmit. they didn't send any communications that the results are out and I only found out 2 days before the resubmission date deadline which is wrong. I tried to resubmit but the system didn't allow to submit a zip folder (of which on the instructions we must submit the project im Ms project and pdf in a zip folder) the system could only allow pdf. I tried chatting to them as I only submitted 4 hours before the cut off time. I ended up submitting the pdf and the Ms project file I didn't because of the error. I wrote to student support to explain my issue, they sent a message saying my issue has been resolved, of which I didn't get any feedback from them. today the results are out and saying I must re-register the project app**** technology , and when I check my resubmission it says its unmarked. I called student support again, they promised to get back to me but they didn't up to now. Mancosa take their leaners for granted and only put money first. how can they say I must re-register whereas they didn't even mark my work. its just a way of making money. they'll just come back to me and say I failed whereas they didn't mark. WHY SAY I MUST RE-REGISTEER WITHOUT MARKING MY RE-SUBMISSION?

I WONT ADVISE ANYONE WANTING TO STUDY FURTHER TO CONSIDER THIS INSTITUTION. PLEASE LOOK FOR OTHER INSTITUTION ELSE IF YOU WANT PEACE OF MIND, THEY DONT CARE ABOUT MONEY!!!