Study materials not received

I'm a first year registered student and I haven't received study materials since registration. I called and was told the printer is broken and was promised study materials will be delivered once printer issue is sorted. I called again last week Wednesday and was told the same story with the promise that I will receive my study materials before Monday. Yesterday I sent an email to my study advisor but she didn't reply. It is March now and there's assignments to be submitted. How do I write without studying and how do I catch-up with all that needs to be done at this semester. I'm so much disappointed and wish I can cancel registration.