VW
Vivian W

1 reviews | Active since Feb 2014

12 Feb 2025, 14:21

Student Support Dismal service.

It’s actually so sad that my employer has probably already paid the institution, unbeknownst to them that I haven’t even enrolled let alone register because your admissions consultants leave our applications lagging. I have been following up with Abigail Mupfeka for MONTHS and she ignores my emails. When I try to restart the process it tells me to resume the already pending application. When I call student support they place me on hold for over an hour. This is actually diabolical, I am afraid of what awaits me for the remainder of the year.

0
Replies (1)
Mancosa
Mancosa's reply13 Feb 2025, 11:19
Official
Good day Vivian, 

We apologise for your experience. We have escalated your query to the relevant department. 

Kind regards,
MANCOSA Team