BS
Bearded S

1 reviews | Active since Aug 2020

29 Jun 2023, 10:07

Shocking treatment by Mancosa

I would have left less than one star if I could

I wanted to rewrite my exams because I missed the mark by 2 and 3 percent respectively and then I get told I can't because I missed some minimum requirement that I was not aware of that should have disqualified me from actually writing the exam in the first place ( I was never informed of that requirement). There app told me I passed and then I am all good to write, the first breach of policy and consumer protection

And Because I need to finish my studies, now I am forced to reregister and to my surprise first of all there is no discount like everywhere else that you reregister but you actually get charged more per subject to reregister than the initial course, that is completely ********* and not acceptable

All of the above does drive the narrative that you want me not to rewrite and reregister and want me to pay an increased fee to make more money out of me.

Is this the way Mancosa gets run and I will be reporting this to the regulation board.

0
Replies (2)
Mancosa
Mancosa's reply29 Jun 2023, 11:10
Official
Hi Twakkie. 
 
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you. 
 
MANCOSA 
Student Services 
BS
Bearded S's update30 Jun 2023, 10:59
Reviewer Update
So I have not been contacted and today is the last day I can re-enroll, it is improbable that this is done to a paying customer and extremely stressful that Mancosa has created for me