LS
Lilly S

1 reviews | Active since Jan 2024

19 Jul 2025, 02:49

Ridiculous Service from Manconsa

Im so disappointed with your service. This is so exhausting and draining that it has triggered the chronic conditions and im fully dependent on treatment.

I had registered for Bcom and paid full cost for the year, then i requested for a change of program which was done successfully, after long struggle. I was advised that my funds would be transferred to the new Program which has not been done until today, instead i have been receiving emails that i could keep my account up to date.

I have been sending emails to my Student Advisor and the finance team, no one is responding or providing feedback.

Im so exhausted. Im tired of sending emails which are been ignored by certain individuals and they keep on sending the same statements.

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Replies (1)
Mancosa
Mancosa's reply19 Jul 2025, 09:48
Official
Hi Lilly

Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
  
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
  

Kind regards,
MANCOSA Team