1 reviews | Active since Apr 2015
Request for Review of Graduation Date Change Decision
I hope this message finds you well. I did not want to bring the matter here, but from people who previously experienced this, this is the only way that MANCOSA resolves matters. I find this to be so wrong, as you have channels to resolve matters, but you never listen to your students.
I am writing to express my disappointment regarding the decision to decline my request for a graduation date change, despite the logistical challenges this poses for my family.
My husband and I are both graduating this year, but we have been assigned two different graduation dates. This arrangement significantly increases travel expenses and requires us to take multiple days off from work, which is neither practical nor cost-effective.
I believe that as an institution, MANCOSA has the flexibility to accommodate exceptional circumstances such as ours. A graduation ceremony is a momentous occasion for every graduand, and it would mean a great deal for my husband and me to celebrate this milestone together on the same day.
While we may have different surnames, I am confident that adjustments to the programme can be made to address this unique situation. I kindly request that you reconsider your decision and explore the possibility of aligning our graduation dates.
Thank you for your understanding and for taking the time to review this matter. I look forward to your response.
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
I am yet yo receive response to this query. Someone by the name of Charlene or Charmain from the graduate department called and advise that I should give them a week to provide me with response since they needed to present the matter to the Graduation committee. A week has now passed, I haven't received feedback.
Can you kindly respond or give me a call back.
I am yet yo receive response to this query. Someone by the name of Charlene or Charmain from the graduate department called and advise that I should give them a week to provide me with response since they needed to present the matter to the Graduation committee. A week has now passed, I haven't received feedback.
Can you kindly respond or give me a call back.
Thank you for reaching out.
Please note that graduation ceremonies have been scheduled based on surname groupings to ensure that the process runs smoothly, given the large number of graduates in this programme. As a result, specific ceremony dates have already been finalised.
We understand that some students may prefer to graduate on the same day as family members, and your request has been noted. While we are unfortunately unable to guarantee changes at this stage, your request will be shared with the Graduation Committee for consideration.
Kind regards
MANCOSA Team
Thank you for reaching out.
Please note that graduation ceremonies have been scheduled based on surname groupings to ensure that the process runs smoothly, given the large number of graduates in this programme. As a result, specific ceremony dates have already been finalised.
We understand that some students may prefer to graduate on the same day as family members, and your request has been noted. While we are unfortunately unable to guarantee changes at this stage, your request will be shared with the Graduation Committee for consideration.
Kind regards
MANCOSA Team
