NN
Nontando Nontando.ntoni

1 reviews | Active since Apr 2026

07 Apr 2026, 16:14

Regarding what to be unfair towards my exam results

Regarding what to be unfair towards my exam results.that made me not be eligible to graduate

0
Replies (3)
Mancosa
Mancosa's reply08 Apr 2026, 08:29
Official
Hi Nontando, 
 
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.

Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
   
Kind regards,
MANCOSA Team 
NN
Nontando Nontando.ntoni's update08 Apr 2026, 08:33
Reviewer Update
I would like to raise a formal complaint regarding what I believe to be an unfair academic outcome and the lack of clarity around my module result with Mancosa Institution.
I have been advised that I failed the module because I did not meet the required 50% combined assignment mark. However, my final module mark reflects 53%, which, according to the overall pass requirement, should qualify as a pass.
I find it extremely unfair that I am now being required to repeat the entire module despite having achieved a passing final mark. This has directly affected my eligibility to graduate at the upcoming graduation ceremony, which is both deeply frustrating and emotionally exhausting.
As a full-time employee with other responsibilities, having to restart an entire module places significant pressure on me. In addition, my company had already paid for my bursary, and I am now being forced to cover the cost of repeating the module out of my own pocket.
Furthermore, I have already incurred additional costs of 4 x R250.00 for other modules due to previous assignments that had to be resubmitted. This has become financially draining.
I am requesting that this matter be urgently reviewed and escalated to the relevant department, as I believe the decision is unfair and is negatively affecting both my finances and my graduation prospects.
I would appreciate urgent intervention and feedback on this matter.
Mancosa
Mancosa's reply08 Apr 2026, 12:09
Official
Hi Nontando,

Thank you for sharing your concerns. We completely understand your frustration and the impact this situation has had on you. 

Please note that your query has been escalated to the relevant department for a thorough review. We kindly ask for some time to allow the team to carefully assess your case, and a MANCOSA representative will reach out to you with feedback as soon as possible. 

Kind Regards
MANCOSA Team