NM
Nombeko M

1 reviews | Active since Nov 2018

06 May 2025, 12:53

Refund

It's sad that it has to come to this yet again.

I sent a refund request to *** on the 10th April 2025. And the department team leader (Khatija Vahed - Finance Team Leader) responded with the process. Now my itch is that the same person hasn't acknowledged receipt of the form. On the 5 May 2025 i sent a picture with all the follow-ups that i've done to Khatija Vahed, Neshira Naidoo <***>; ***; MANCOSA <***>. Niks again. i sent almost 3 follow up email.

mancosa, tell me what to do:(

0
Replies (1)
Mancosa
Mancosa's reply06 May 2025, 15:29
Official
 Good day Nombeko , 

We apologise for your negative experience. 

Your query has been escalated to the relevant department. A MANCOSA representative will contact and assist you further. 

Kind regards,
MANCOSA Team