REFUND

I am बेहद disappointed and frustrated with the level of service I am receiving from MANCOSA.

This entire situation has been unnecessarily complicated and feels highly unprofessional.

In December, I clearly communicated to their consultant that my company would be paying my fees in full. Despite this, I was still pressured into paying a R4000 registration fee upfront, which I did in good faith to avoid delays.

Fast forward to now — my company has paid the full fees, yet MANCOSA is still holding onto my R4000. When I requested a refund, I was told I must wait 30 days to receive my own money back.

This makes absolutely no sense.

Why was I required to make an upfront payment without flexibility, but now that I am owed money, I must wait an entire month? This double standard is unacceptable.

It honestly feels like once they have your money, urgency and service disappear completely. The process is slow, inefficient, and shows a clear lack of consideration for students.

I have provided all required documentation, there is no outstanding balance, and there is no valid reason for this delay.

I expect my refund to be processed urgently, not in 30 days.

Prospective students should seriously reconsider dealing with an institution that handles finances in this manner.