1 reviews | Active since Jul 2019
PUTRID SERVICE
The level of service I've been receiving from Mancosa has just been putrid since day one.
My fees have been paid in full in October of 2020. Finance was cleared the entire year until I had to write a supplementary exam of which R300 payment was required. After I've paid the R300, suddenly I'm oweing Mancosa R25 860 because this payment cannot be located. After sending the proof of payment the payment still couldn't be located & I'm supposed to liase with the bank. I really don't understand how after 10 months a payment suddenly cannot be located.
I am really upset at this point because I need to know if I have to re-register for my module.
The level of service we receive for the amounts of money we pay is just pathetic
We're sorry to hear you had such a frustrating experience trying to get assistance, that's not what we like to hear.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thanks for taking the time to bring this to our attention.
We will use the feedback to make us better and to ensure this doesn’t happen again.
MANCOSA
Student Services
We're sorry to hear you had such a frustrating experience trying to get assistance, that's not what we like to hear.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thanks for taking the time to bring this to our attention.
We will use the feedback to make us better and to ensure this doesn’t happen again.
MANCOSA
Student Services