SP
Shaun P

1 reviews | Active since Dec 2014

24 Nov 2021, 09:57

Poor support for authentication during exams

Worst experience ever since introducing the Mancosa Student app to authenticate. wasting 2 hours trying to get adequate assistance. Spent R50 airtime holding to speak to a agent and just listened to an automated voice. This is so frustrating never mind the exam itself.

0
Replies (1)
Mancosa
Mancosa's reply29 Nov 2021, 13:45
Official
Hi  Shaun, 

 Your concern has reference. We sincerely apologize and appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will been in contact with you . 
 
 MANCOSA 
 Student Services 

Best regards,