tM
thembi M
1 reviews | Active since Aug 2025
28 Aug 2025, 19:42
Poor service, *********** staff and poor communication
Poor service and incompetence staff is worrisome for a big institute like this. The student advisors are just working to push commission and leave you in the dug. Calling the 086 number it's just waste of time you will be transferred from one person to the other as if you don't know what you want while it's them that are lost there. I can't wait to finish my course and forget about Mancosa. Shock of Life was the Webinars that are supposed to be at the evening because 99% of students are working adults/class but it's scheduled for 11am or 12pm. The student advisor is clueless about webinars. You miss a KCQ you fail the whole module just because on 10 points. I regret enrolling with Mancosa!!! Poor service.
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Replies (1)Mancosa's replyOfficial
28 Aug 2025, 20:46Hi Thembi ,
We sincerely apologise for the experience. We understand your concerns and take this feedback very seriously. Please be assured that your review has been escalated to the relevant department for further attention. A MANCOSA representative will be in touch with you directly to assist further.
Kind Regards,
MANCOSA Team
We sincerely apologise for the experience. We understand your concerns and take this feedback very seriously. Please be assured that your review has been escalated to the relevant department for further attention. A MANCOSA representative will be in touch with you directly to assist further.
Kind Regards,
MANCOSA Team
Mancosa's reply28 Aug 2025, 20:46
Official
Hi Thembi ,
We sincerely apologise for the experience. We understand your concerns and take this feedback very seriously. Please be assured that your review has been escalated to the relevant department for further attention. A MANCOSA representative will be in touch with you directly to assist further.
Kind Regards,
MANCOSA Team
We sincerely apologise for the experience. We understand your concerns and take this feedback very seriously. Please be assured that your review has been escalated to the relevant department for further attention. A MANCOSA representative will be in touch with you directly to assist further.
Kind Regards,
MANCOSA Team
