Poor account management at MANCOSA

My daughter recently app**** for a one year course at MANCOSA. I paid an amount of R100.00 on the 18th of December 2019, just to test that the correct account would be used before I settled the balance of R43 850.00. I asked for confirmation that the initial payment of R100.00 was showing in MANCOSA account and received this confirmation the very next day. On the 20th of December 2019, I paid the balance of the money required for the course, fully settling this account. Once again, I asked for confirmation that the full amount has been received on various occasions, e-mailing proof of payment and speaking to various people since then but no one has responded to confirm payment. In fact, I received the latest statement, dated 8 February 2020 and the payment of R43 850.00 is still not reflecting, now 6 weeks later.

I have been trying in vain to get an answer to a simple question; 1) I need confirmation the the amount of R43 950.00 has been received by MANCOSA and ii) confirmation that the full amount has been settled.

Regards, David Bhotha Cell: ***