Please can anybody help me :(

Good day

Please can I get someone to urgently assist me.

• I have been in contact with a Student Advisor Since June 2019 and I am yet to get an outcome to my application. • I have been awarded a bursary by my company to do the Advanced Diploma in Business Management. • My company requires me to be accepted and to submit fees before 04 October in order for my course to be added to the budget. • I fear losing the bursary because of not getting sufficient help from the MANCOSA representative who I have been in contact with Since June. • It need be to follow up with the representative constantly in order for my application to be attended to.

My story:

1. In June 2019 I have got in contact with a Student Advisor who requested a number of documents from me to apply for the course. a. I sent all the documents. 2. I followed up with the student advisor who informed me my application was rejected because I do not have a NQF Level 6 qualification. 3. I informed the student advisor, I competed a NQF Level 6 qualification in 2018, I haven’t received my MICT SETA certification, but I sent the proof from the college that I completed and passed the qualification. 4. The Student Advisor asked me to submit all the details again. 5. After following up again, I was informed that my application was declined again because I do not have a NQF Level 6 qualification, I then explained the situation to him again. a. I then asked if there is anything else I can do, whether I can be interviewed or do any assessments to help me get onto the course. b. I asked the student advisor to submit an application for me to be accepted based on RPL. c. I sent him 3 recommendation letters and he submitted my application. 6. After a while, I had to call him again for feedback. a. The feedback was that I didn’t qualify for RPL but the qualification I done was sufficient for me to attend the course. i. He was informed by Head Office that if I done the FTI qualification I will be accepted on the course(emails attached). b. He confirmed with me what course I done and then requested me to send all the documents to him again. c. I told him my bursary has been approved and I need to submit documents from Mancosa urgently. 7. Today I followed up again, he gave me the same feedback he provided at point 6. a. I had to remind him that he already gave me this feedback and I provided him with the response and that he had to submit my application today. b. He said he was going to follow up on something and will give me a call before end of business today.

I am so sorry to burden you with the long email but I am really at a point where I am desperate for someone just to help me.

The service experience this far has really been disappointing.

I need to provide our bursary office with feedback urgently. The consequence of not doing this could lead to me not being able to study next year.

Please can I ask that someone will help me?

Regards