Pathetic Student Services and Support

I have been registered with Mancosa since 2020. In the first instance they claimed to be linked with INSETA qualifications that were being funded by the SETA. This was false and I ended up paying the full fees and lost the funding from INSETA. Further to this, my wife became ill during 2020, which resulted in me missing s deadline date for assignment submissions. Unfortunately I did not have medical information to supply to them and they refused to understand my situation, thus forcing me to re-register even though I wrote the exams and passed them with above 70% marks. Having been forced to re-register i focused on submissions to ensur ethat there was no repeat of their games. However, they failed to provide us with competent lecturers. The individuals could not communicate effectively and did not have a full grasp of the content they were presenting.

Furhtermore, when asked for assistance they were unable to give relevant feedback and assistance. The midule that they have now failed me with 1% for is financial Management. The cause of the failure is the assignement that they set outside of the scope of work that was studied. In actual fact their lecturer stated on record tha the could not understand why they di so as the content was for fourth year students, which we were not. He further tried to say that we would not be failed for this assignement when one of the students clearly stated that he could see us all getting 0% for the assignement. One learner even stated that she now needed to budget for a re-write in January as it was clear that we would be failed. I queried this and stated that they were setting us up for failure and that we require the assignement to be reset based on material covered. This was said to be getting escalated but no feedback was given. Our results were provided on the 23rd December 2021 where I was failed by 1% based on the assignement. I obtained 65% for the exam and 70% for an assignment, but was failed for the assignement in question. I have queried this three times with no repsonse being given. Denzil McVie has closed my first query as resolved without having repsonded to me at all. Noloyiso Mvumbi has done the same. I have subsequently lodged another query ticket which Denzil McVie has ignored. I have followed up with him three times and get no response. MANCOSA has not ehtical ground to stand on when dealing with this matter. They are obviously not interestesd in students and assisting them to advance their education, They are focused on fees and ******ing learners by failing them when they should not. This clearly shows a complete lack of ehtics and morals. They claim to be an Internationally Recognised institution, yet fail to comply with basic ehtical practices. I am appalled with them.