Pathetic service

All I can say is Mancosa is the worst, I don't even know where to start, you get no help at all, no response on emails, their call centre and student services staff are just as useless. I am just defeated. Can it be that difficult for someone to respond to an easy email, asking a simple question? Their service is pathetic and that's an understatement. If it was my choice I would change institutions, because this is too exhausting.