LM
Lerato M

1 reviews | Active since Dec 2019

03 Nov 2021, 14:38

ONLINE ASSESSMENT NIGHTMARE!!!!

Mancosa has changed it’s online assessment answer booklet to being online, I believe that this system wasn’t tested on your side, i started the exam @ 9am and @ 1pm all my work typed was lost, I started again and when I was submitting @ 13:50 all my work was lost again. It says a draft was saved and restored but my work is not coming back, now I am expected to type again work for 5hours in 2 hours? No guys this is really not on, now I believe this your way of making money because now you going to say we need to write supplementary exams when we shouldn’t be in the first place. This is really not on and I want my work to be retrieved by your IT since you say it is stored on the system. You should have tested this system but it’s clear that you did not do it all.

0
Replies (2)
Mancosa
Mancosa's reply03 Nov 2021, 15:51
Official
 Hi Lerato , 

Your concern has reference. We sincerely apologize and appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you shortly. 
 
 MANCOSA 
 Student Services 
LM
Lerato M's update03 Nov 2021, 17:10
Reviewer Update
Zuko did call me and advised that we have until 5pm to submit. Draft was saved and when I had to submit, page was unresponsive and thereafter everything was gone again for the 4th time!!!