Non registration of application.

Dear Mancosa Admissions Team,

Subject: Escalation Regarding Application Submission for 2026

I am writing to formally request assistance regarding my application for the 2026 academic year. Despite fulfilling all submission requirements well ahead of the deadline, I was informed today, 17 August 2026, that my application cannot be processed due to the passing of the closing date.

To summarize the timeline of my application process:

Initial Submission & Verification: I submitted all required documentation within the stipulated timeframe. Following this, I made multiple telephone follow-ups to verify that my application file was complete and in order.

14 August 2026: I was assured by your support team that an admissions representative would contact me directly to finalize the process. However, I did not receive a callback.

15 August 2026: I followed up proactively in the morning and resubmitted my documentation to ensure there were no outstanding requirements.

17 August 2026: Upon following up again, I was informed that the registration deadline had passed and my application could no longer be accepted.

My primary goal throughout this process was to obtain the formal invoice or full fee quotation to finalize my payment and complete enrollment. Given that I adhered strictly to all instructions and deadlines, the current outcome due to administrative delay is deeply concerning.

I kindly request that my file be reviewed urgently so that my application can be processed and the fee breakdown provided for payment.

I appreciate your prompt attention to this matter and look forward to your swift resolution.

Sincerely, Arljee Scheepers