No Resolution and Disgusting Service

I registered in the beginning of 2021 for the BCOM honours in Supply Chain Management. My registration was completed late and I was only given access to the Mancosa connect site on 7 April 2021. The first assessment for my programme was due on 6 April. I have been trying to resolve this issue since then. I have sent countless emails and called in and spoken to multiple people with no help or solution. I keep getting asked to forward my email communications but nothing ever gets resolved. All I am told is that I need to re-register for the module now after I have spent time and energy completing and passing the other assessments and OSA. Yet I was told in the beginning that it will not be a problem and I will be able to submit my assessment late. Now I am expected to pay and register again for this module for something that was not even my fault. The level of service is absolutely terrible. I get told that the student advisors and registration team will get back to me but they never return my calls. All I get is an automated email response saying my query has been responded to. And I paid my entire fees upfront. Had I known this was going to happen I would have never registered with Mancosa.