No Regard For Students

Three Months after paying, I am not getting results because of non-payment. Having made the payment on the 17th of March, I checked after writing exams around the 15th of June and all was well. Two weeks later, the account and app started acting up. Today results are out and my financial status now reflects as "need financial clearance". The worse part is that calling them always gets you transferred from one department to another with no result.

I emailed the finance department weeks ago with the POP but today I was given a different email - debtors - to send the POP to, that's how ridiculous the service is.