no help at all regarding assessments and enquiries

student No : 147434 I have submitted an assessment for Entrepreneurship and Small Businesses. i was failed due to the fact i did not explain correctly i then resubmitted and paid a fee of R250 only to be graded as failed again with the exact same marks even though it was a different assessment answer sheet and no clarity at all as to what was required for the assessment i even app**** the tips that were given by the Lecturer and i still have no idea why i have failed. its just a money - making Scheme.