1 reviews | Active since Aug 2015
Most Apalling Service Ever
<p> I'm a student at Mancosa and have been since 2013 when I did my Undergrad and am currently doing my Postgrad. I have sent queries regarding my assignments to Student Support & Assignments Depts since 09 May when I sent the first query, I sent a follow up e-mail on 12 May and I sent another follow up on 16 May, not ONE of those e-mails was responded to. These e-mails were regarding my assignment marks that haven't been received. Mancosa promises to avail assignment marks within 30 days of submission. It's been over 50 days of waiting, and to make things worse, we're starting our exams in 3 days time and we don't know where we stand. Over and above that, their site/portal hasn't been working for weeks. This is sooo frustrating and annoying. When I sent the 3rd e-mail(16 May), I had an additional query where they recorded incorrect marks for my 1 assignment (I got 88% and they recorded 63%), something that impacts my final marks - NO ONE cared to respond. Today, 27 May; I sent a different e-mail to Exams Dept requesting my exam timetable to apply for study leave at work - NO ONE rep****. I specifically mentioned that today was cut off day for me to apply for my study leave at work. This is after I called and spoke to Desiree who promised me that I would definitely receive my timetable today. I am SO OVER this place, their incompetence and their disregard for their students. Next year I need to enrol for my MBA and I'm enrolling elsewhere as I have had enough of this institution. EVERY year since I started studying there, I've had different problems, the only thing they never slack on is following up on their payments/fees. I've had nothing but a series of bad experiences since the time I started studying there and kept on giving them the benefit of the doubt... Enough is Enough! I would NEVER recommend this institution to anyone that I care about - Seriously apalled!!!!!</p>
