ES
Ebrahiem S
1 reviews | Active since Nov 2015
13 Oct 2025, 17:33
Mancosa the place dreams go to die
I feel neglected, **** to, disrespected, and ill treated. I still don't feel my query was resolved. I get gaslit into thinking I will get help, the marker updates the feedback they FAILED TO PROVIDE, and the feedback doesn't even make sense based on the criteria given for the case study requirements. and then I get ignored with prior incidents too. even till now, no feedback. everyone is just sending things around. forwarding to this person. escalating to that person. i'm over it. you people have no professionalism whatsoever. I don't even feel like saying do better would help at all. Utterly disgusting treatment of paying students.
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Ebrahiem S's updateReviewer Update
13 Oct 2025, 20:39Now I find out that fellow students in my class are having their scripts remarked at this hour and mine was just given the feedback I was missing that should've been there in the first place were it properly marked. The marking was done as if I was studying to be a Project manager instead of an ITM graduate. I'm not a professional at Project Management, yet you could swear its as if I marked at a Postgrad or even Masters level with what was required from the marker vs what was on the listed requirements of the rubric. I honestly feel like Mancosa just draws straws and deals with nothing properly. I wasn't told of the changes, I just saw the added feedback on my account while my peers get remarks done for the same issues and concerns I voiced to the institution. this is utterly unacceptable standards. The marking doesn't align to the rubric of the case study nor does the question specifically ask for what the marker is predetermining to be part of the answer. This is very unprofessional and incomprehensible for a marker to come in and just seemingly wing it based on how they feel and not using the appropriate marking criteria. funny enough I took a page out of Mancosa's playbook and used AI just like my Lecturer did, and asked it if the grade and the feedback were valid based on the work produced and submitted. and its disagreed. It showed how flawed the marking was and how the marker must be using different criteria or may have manipulated the rubric or scoring to something different than what was produced and sent to us students as the grade did not match what the marker was calling for in the feedback yet the work perfectly matched an achieved level of outcome for all areas and some even at the exemplary level based on the questions asked and the information given. I refuse to believe that i'm being treated fairly in this regard and I would love to take this further as I still feel I have not gotten meaningful feedback, due to the feedback being utter nonsense and doesn't relate to what was submitted which aligned with what was asked in the questions even though the question lacked crucial information which we as students needed to fabricate. Pathetic attempt as fixing your mistake Mancosa. Try harder
ES
Ebrahiem S's update13 Oct 2025, 20:39
Reviewer Update
Now I find out that fellow students in my class are having their scripts remarked at this hour and mine was just given the feedback I was missing that should've been there in the first place were it properly marked. The marking was done as if I was studying to be a Project manager instead of an ITM graduate. I'm not a professional at Project Management, yet you could swear its as if I marked at a Postgrad or even Masters level with what was required from the marker vs what was on the listed requirements of the rubric. I honestly feel like Mancosa just draws straws and deals with nothing properly. I wasn't told of the changes, I just saw the added feedback on my account while my peers get remarks done for the same issues and concerns I voiced to the institution. this is utterly unacceptable standards. The marking doesn't align to the rubric of the case study nor does the question specifically ask for what the marker is predetermining to be part of the answer. This is very unprofessional and incomprehensible for a marker to come in and just seemingly wing it based on how they feel and not using the appropriate marking criteria. funny enough I took a page out of Mancosa's playbook and used AI just like my Lecturer did, and asked it if the grade and the feedback were valid based on the work produced and submitted. and its disagreed. It showed how flawed the marking was and how the marker must be using different criteria or may have manipulated the rubric or scoring to something different than what was produced and sent to us students as the grade did not match what the marker was calling for in the feedback yet the work perfectly matched an achieved level of outcome for all areas and some even at the exemplary level based on the questions asked and the information given. I refuse to believe that i'm being treated fairly in this regard and I would love to take this further as I still feel I have not gotten meaningful feedback, due to the feedback being utter nonsense and doesn't relate to what was submitted which aligned with what was asked in the questions even though the question lacked crucial information which we as students needed to fabricate. Pathetic attempt as fixing your mistake Mancosa. Try harder
Mancosa's replyOfficial
14 Oct 2025, 08:41Hi Ebrahim
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused. This is not the level of support or academic experience we want any of our students to have.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
MANCOSA Team
Mancosa's reply14 Oct 2025, 08:41
Official
Hi Ebrahim
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused. This is not the level of support or academic experience we want any of our students to have.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
MANCOSA Team
