lM
lindiwe M

1 reviews | Active since Oct 2015

17 Feb 2025, 21:50

MANCOSA SERVICE

If there was a negetive star i would have selected it. I was granted a bursary at work to go study and i went and enrolled everything was paid. At the end of the year when i had to get my final results then i saw that it says outstanding fees. I then call to enquire as there was an email sent after that which said i owe 7000 now i call to follow up. Rudely so i was transferred now the accounts lady says i owe more than that but she is not sure of the amount she will find out. A week later i send an email to find out whats happening that was on the 6/2/25 till date im waiting for confirmition. I need to pay that amount so that i can be able to enrol but there seems to be no sense of urgency nor care from their side. I wish i just went to another institution. Very fustrated!!

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Replies (1)
Mancosa
Mancosa's reply18 Feb 2025, 08:14
Official
Good day Lindiwe, 

We apologise for your experience. We have escalated your query to the relevant department. 

Kind regards,
MANCOSA Team