Mancosa refund Policy

I am writing to express my deep frustration regarding the refund I requested from Mancosa, which remains unpaid despite the fact that all requirements on my end have been fulfilled.

I submitted my supporting documents on 21 May 2025 and was informed that the refund process would take 30 days. Yesterday marked the end of that period, and yet I have received neither the refund nor any formal update. Today, still nothing has changed.

I am now forced to chase after my own money, and I question what kind of verification process truly requires a full 30 days—especially when all necessary documents have already been provided and my account is in good standing.

It’s disappointing that an institution which presents itself as a private college fails to meet its own operational standards. I should not have to beg or plead for the return of funds that are rightfully mine. You also have no idea what commitments I’ve made based on this refund being processed on time.

I am requesting that the funds be transferred immediately, and that proof of payment be provided to me without any further delay.