MANCOSA Poor Service

On 10 June 2021 I wrote a letter to MANCOSA, lamenting about the poor service I endured in their hands. My intake was in 2017, where I did PGCE. I submitted two assignments on Teaching Practice and Professional Ethics and it was confirmed that I passed the subjects. However, the academic transcript displayed different results in that I have failed the subjects. The institution conceded that error occurred on their side in that my marks were not uploaded hence the fail outcomes. They promised to rectify the problem after the exams and it never happened. I don't have the certificate for PGCE and my life is at a stand-still. Schools are unable to employ me on a permanent basis due to lack of proper academic credentials. I am merely surviving on contracts with no benefits, retirement security etc. The only response I received from MANCOSA was a call enquiring about my province and that was it. This is very frustrating, can you please help me.