MB
Mnqobi B

1 reviews | Active since Jul 2020

28 Sept 2020, 21:37

Mancosa Poor Service

Its been 60days since I de- registered from Mancosa and I paid a full fee. Within 14days I de registered and submitted all documentation to the refund department. Im still shocked at the level of their poor service. I called and emailed many times. One refers you to the other other department without any help! You call the student service and they promise they have escalated the matter and will be resolved within a week! A week pass and other until the month is over and nothing happens! Apparently no one knows!!!I'm so happy I de registered for my MBA otherwise it would have been 18 months of torture and incompetence at its best!!!!

0
Replies (2)
Mancosa
Mancosa's reply29 Sept 2020, 08:42
Official
  Dear Student
 
 Your concern has reference.
 
 Please note a MANCOSA representative will be in contact with you shortly.
 
 MANCOSA Student Services
 
MB
Mnqobi B's update30 Sept 2020, 10:33
Reviewer Update
Please advice when am I getting my refund. The refund department said it has been sent for payment processing! I'm not falling for that trick as it has been used before.