NM
Nthabiseng M

1 reviews | Active since Jan 2020

07 Jan 2020, 13:46

MANCOSA lack service, administration is VERY BAD

The worst experience ever had with this institution. First of, I could not access my exam results and when I pressed the issue I was told by their staff at centurion branch that I should relax as results will be released on the 15th December meanwhile someone else call me 3 weeks after I had logged a query stating that results where released from the 5th of December. My Economics 1B exam results had a 0% mark and I queried how I could get such marks and I was told I did not write the exam of which I most definitely did an di have proof. The reason they are saying I didn't write was because I wrote "fundamentals of Microeconomics 1B" and not Economics 1B, they are the one's who sent me study materials of Fundamentals of Microeconomics and when I confirmed if was correct they agreed and I carried on using the material for assignments and also prepared for exam and now they say I failed the module because of their own *****ed up administration, lack of student service and support. there is a lot of inconsistency with their administration and they just wont try to contact you back with a clear answer and solution... this week its supplementary exams week and I am left with no direction if I am going to write the exam or not and under which module because I believe this is certainly not my doing and they must rectify their errors and not let me be penalized for it

0
Replies (3)
Mancosa
Mancosa's reply10 Jan 2020, 08:43
Official
Dear Student

Your concern has reference.

Please note a MANCOSA representative will be in contact with you shortly.

Student Services 
NM
Nthabiseng M's update03 Feb 2020, 13:03
Reviewer Update
Till today I am still struggling with the same Issue... I cant keep repeating myself to MANCOSA employees whereas they should be able to see outstanding or pending queries unresolved on my case.
2 months later still no one is able to rectify the Economics 1B issue, i reregistered the module from 2018 to 2019 and i was told the structure has changed and now the module is registered as Fundamentals of Microeconomics. So i repeated the Module under the new structure as advised and also i received the study material of the new structure name. Yet i am still told that i failed the module Economics 1B because i didn't write the correct exam "Fundamentals of Microeconomics".... WHY SHOULD BE MY PROBLEM WHEN YOU CANNOT FIGURE YOURSELVES OUT? I CANT REGISTER FOR MY 3RD YEAR NOW BECAUSE OF THIS PENDING ISSUE OF WHICH I STRUGGLE TO UNDERSTAND WHY I KEEP EXPLAINING TO LITERALLY EVERYONE AT MANCOSA BUT NO ONE CAN RECTIFY THIS??!!
I'VE QUERIED THIS UMPTEETH TIMES ALREADY TO MANCOSA SUPPORT, AVESHNI, PAMELA, CENTRURION BRANCH, THO****A!!!!

HOW MANY MORE PEOPLE DO I NEED TO SPEAK TO IN ORDER FOR YOUR TO GET THIS ISSUE RESOLVED SO I CAN CARRY ON WITH MY LIFE??!! THIS SHOULD BE THE LAST TIME I AM QUERYING THIS, IF YOU GOING TO ASSIGN SOMEONE TO INVESTIGATE, PLEASE CONTACT ALL THE ABOVE PEOPLE I MENTIONED NOW SO YOU GET THE STORY I;VE EXPLAINED TO THEM SO FAR AND WAITING ON THEIR FEEDBACK FOR, DONT CALL ME AND ASK ME TO EXPLAIN MYSELF YET AGAIN, I AM TIRED OF THIS !!
NM
Nthabiseng M's update03 Feb 2020, 14:09
Reviewer Update
I now get a response from Aveshni claiming she has been trying to call me with no responds? and after 2 month I am told it was my fault I received wrong study material, that their staff confirmed all was in order regarding my reregistration of the module and that I wrote the wrong exam and now I MUST REREGISTER THE MODULE FOR THE 3ED TIME?!!!
THIS MUST BE A ****EN JOKE OR MANCOSA FOUND A WAY TO MAKE EXTRA MONEY THORUHG ME BY SABOTAGING ME AND MAKING ME REPEAT THE SAME MODULE FOR NO REASON.

HOW IS IT MY FAULT THAT I WAS MISLED BY THE WHOLE MANCOSA STAFF AND THEN I WAS DELAYED WITH FEEDBACK WHEN I QUERYIED WITH THEM FROM DECMEBER ALREADY BUT ONLY GETTING FEEDBACK TODAY WITH THIS NONSENSE!