SN
Sbosh N

1 reviews | Active since Feb 2018

01 Feb 2018, 13:11

Mancosa is becoming WORSE to worse than WORSE

I am not usually the complaining type of a person but Mancosa will drive you to become an alcoholic even if you do not drink.

Firstly my management accounting assignment was submitted on the 26th of September 2017 and I received the acknowledgement of receipt of the assignment by Mancosa. Till today I still have not received my assignement results. I have been querying since the 16th of November but till today i still have not been helped, I have opened several cases but they get closed without my problem being solved. On the 17th of January a lady sent me an email stating that the results will reflect on the student portal within 24hours and till today no results are showing on the portal. I have been calling Mancosa every single day without luck. No one picks up the call beside the finance department....SIMPLY BECAUSE ALL THAT MANCOSA IS ABOUT IS MONEY.... they do not care about their student. the kind of service that i received reminds me of the past 3 years experience with Mancosa that has been horrible. During registration time it took Mancosa 6 weeks to send me a simple invoice to give to my employer - this resulted to my bursary not being paid by the employer bacuse Mancosa took their precious time to give me the invoice. As a results i have to pay my own fees hence i am still owing them R8450. but the do not forget to run after me for the amount owing where else if they provided me with the invoice on time is would not be in this mess .... anyway that is my problem to deal with.

I BET THEY WILL SEND ME AUTOMATED RESPONSE AND NOT ATTEND TO MY CASE CAUSE THAT IS WHAT THEY GOOD AT.

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Replies (1)
Mancosa
Mancosa's reply01 Feb 2018, 18:23
Official

Dear Student

Your concern has reference.

Please note a MANCOSA representative will be in contact with you shortly.

Student Services