Mancosa has failed the students

Mancosa had a system error while I was submitting my assignment, they said theirs a new way of logging in and its my fault that I didn't know of it, meanwhile I was using the old method all along, I sent a picture of my blank PC, and sent lots of emails to students support I was not rep**** to till next day when I went to the institution in Durban and they said I'll repeat the module and pay R16 245 all over again, lady named Belinda Jason with her manager both made that decision having seen my emails I sent and picture of a blank screen, with photo details showing when was the picture taken, Belinda manager said it would be ********* to open system for me to submit..