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Charlene M

1 reviews | Active since Sept 2019

22 Nov 2022, 13:29

MANCOSA **********ly keeping my money

I have been trying to get my refund from Mancosa since 2021 and to date I do not even get a response after sending numerous emails to ***. I have called a number of times and still no one can assist. Is this institution a ****? Keeping peoples money to enrich themselves! I will go on all social media platforms to call them out

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Replies (3)
Mancosa
Mancosa's reply23 Nov 2022, 06:59
Official
Hi Charlene
 
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you. 
 
MANCOSA 
Student Services
CM
Charlene M's update28 Nov 2022, 12:57
Reviewer Update
A lady by the name of Ntando called me a week ago (23rd November 2022), stating that she will get the relevant department or person to contact me by latest Friday, 25th of November 2022. No one has called nor emailed me. This is appalling and frustrating for an institution of such magnitude to prolong refunding my money. I will go to all social media platforms and tag them until i get my money back. Empty promises and poor turnaround times!!
Mancosa
Mancosa's reply29 Nov 2022, 12:25
Official
Hi Charlene.

Please be advised that one of our consultants from Finance Accounts will be in contact today and assist with your query. 
Sincere apologies for the inconvenience. 

MANCOSA
Student Services