Mancosa Debt Dept BAD SERVICE

I owe Mancosa R250.00 for a resub, payment arrangement made, and i requested a transcript in order for my company to pay for my further studies instead debt collector Shazia tells me to go and borrow the money to pay them in order for me to get the transcript. So MANCOSA you willing to lose R +/- 15000.00 over a R250.00 debt that is being paid in 2 days.