Mamcosa ignores us

I was happy with my lectures but admin is horrible. 1st problem is I paid cash on registration yet I didnt get my learning modules until after about a month. I was then blocked out on my portal and when I called the Durban Head Office I was told the person who registered didn't upload that information. I really don't understand how that became my problem. Worse she was on leave because her son was sick. Wow so when people go on leave the company doesn't function accordingly. This is a lady named Monela from Cape Town branch who had registered me. The Joburg assisted me though I was an online student when I came to them for help seeing that I was running behind schedule. It was already 2 weeks into the 2nd Module Marketing Management which I managed to pass but not well enough. I continued in the course amd performed rather exceptionally well. The 1st module Business Management I hadn't done and I was told I'll do it with my 3rd module. They kept on postponing and we would only find this out on he day we tried to do our test so we kept studying hard in vain for months without any idea whats going on. Until one day at unawares they told us to do test all of them at once and then 2 days before due dates to submit projects amd assignments. A few of us have approached students services about this but we never received any help because even them when they logged our queries they never received assistance from their superiors. This is for last year Jan intake 2019 to date we have not been attended to till today. We are just asked to re-register. Imagine we now need to pay for mistakes they know was mostly their fault. The other students are to post also so we can see the urgency of this matter. We have also approached the department of education amd we are currently waiting for a response from them.