Lack Of Communication on 1to 5 attempts Mancosa Assessment submission

I am extremely distressed with Mancosa mislaeding information, On the 3rd after working hours , I tried to upload my Re-submision of Taxation for Individuals assessment . due to loadshedding and networking connectivity issue , I was unbale to upload my re-submssion. I tried to communicate via Mancosa Student chart but it says your chart will be attened the following day from 7am. So no technician was available to assist me with the issue. In my view because of the portal showing "1to 5 attempts , I thought I will have still have an opportunity to upload it the following day. but the system did not allowed me to upload it. numbers ticktes were logged on the Student service portal. Where I made a humble to request for re-submission as we are charged R250.00 for re-submission of which I willing to pay Mancosa for Re-submission of this module. my was like this" I would like to a humble appeal that, resubmission be granted with any costing that we be app**** to re-opening of Case Study resubmission, Due to the connectivity error encountered while trying to uploading my assessment. and the feedbcak was as follows :While we understand that there may be circumstances beyond our control, such as work commitments, load shedding, or family matters, it remains the responsibility of the student to ensure timely submission, as this represents their final opportunity to redeem themselves for that component. Please note that no extensions will be granted for re-submissions. Failure to re-submit your assignment will necessitate re-registering for the module during the next registration intake. Last year I encoutered the same problem and was charged about R12 000.00 , for re--registration of modules. and this become very costly for me. I am willing to pay extra R250 .00 charged to re-submssion as it charged by mancosa for re-submission. reference number: ***. Again I would like to make a humble request for Re-submission of this module.