SK
Sandra K

1 reviews | Active since Mar 2011

22 Jul 2025, 15:54

Issues on assessments and no assistance from Mancosa

I am fustrated, yes I do expirience delays with responses from Mancosa but this timeit's worse. I have 2 issues to cut the story. 1. ws approved to write Entreprenuership and small businesss but when I went online I did not have access to write. Tried to call send emails with no success. 2. was booked for 2 summartive assessment on 16 July, I wrote one and now cannot book for the other one. same process send emails no answers, but dare you owe them you won't have peace , so I need to know what should I do???

0
Replies (2)
SK
Sandra K's update22 Jul 2025, 15:58
Reviewer Update
Below is the response I got for entreprenurship and small business when i clicked on the link to write after I received an email confirming rthat I was approve to write after being sick for almost the whole month of may 2025:
Dear sandra kubeka, Please note that you are not eligible to write this Supplementary Online Summative Assessment. Thank You.
Mancosa
Mancosa's reply22 Jul 2025, 16:09
Official
Hi Sandra 

Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.

Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
  

Kind regards,
MANCOSA Team