AP
Ashton P

1 reviews | Active since Aug 2016

19 Jan 2021, 10:55

IS STILL MANCOSA STILL ALIVE....CANNOT GET A HOLD OF A SINGLE SOUL AFTER WEEKS ...PATHETIC SERVICE AS ALWAYS

HAVE BEEN TRYING TO GET A HOLD OF SOMEONE AT MANCOSA JUST TO GET AN INVOICE FOR TEXT BOOKS FOR BCOM IT MANAGEMENT YEAR 2... HAVE SPENT ALREADY HOURS ON THE LINE AND STILL COULD NOT REACH ANYONE PATHETIC SERVICE ONE AGAIN AS ALWASY FROM MANCOSA I HAVE NO DIEA WHAT WE PAYING THEM FOR??? A SIMPLE THING LIKE SERVICE IS COMETHING THEY ARE STRUGGLING TO PROVIDE CLAIM TO BE SUCH A BIG INSTITUTION I WOULD STRONGLY SUGGEST MANCOSA OPEN UP SOME CUSTOMER SERVICE COURSES IN THEIR CENTRE AND TRAIN THEIR STAFF WHAT THIS ACTUALLY IS?????? I CANNOT UNDERTSAND HOW HARD IT IS TO GET A HOLD OF ANYONE IN MANCOSA ARE THEY ALL ASLEEP OR WHAT SEEMS TO BE THE MATTER...COVID IS NOT AN EXCUSE AS MANY PEOPLE ARE WORKING FROM HOME AND STILL ABLE TO DELIVER ON THEIR WORK??? WHAT IS MANCOSA EXCUSE... SOMETIME I WISH THE BIG GUYS AT MAMCOSA GETS TO READ THESE COMMENTS ALONG WITH THE OTHER 100s OF STUDENTS THAT COMPLAIN ABOUT MANCOSA!!!! OR MAYBE THEY DO AND JUST AS USLESS AS THEIR STAFF IS

0
Replies (5)
AP
Ashton P's update19 Jan 2021, 10:57
Reviewer Update
IF MANCOSA IS STILL OPERATING AND NOT JUST TAKING PEOPLES MONEY WITHOUT ANY SERVICE AT ALL...
YOU CAN CALL ME ON *** OR ***
AP
Ashton P's update19 Jan 2021, 10:59
Reviewer Update
PEOPL IF YOU CAN STAY AWAY FROM MANCOSA , THIS PLACE DOES NOT BELIEVE IN CUSTOMER SERVICE AT ALL..... I BET THERE ARE MANY OTHER PLACES THAT HOLDS CUSTOMER SERVICE IN VERY HIGH REGARDS....FROM WHAT I HAVE BEEN HEARING ABOUT OTHER PLACES...SEEMS MANCOSA IS THE ONLY ONE WITH ALL THE NEGATIVE REVIEWS...
AP
Ashton P's update19 Jan 2021, 11:00
Reviewer Update
IF MANCOSA WANTS TO DISPUTE THIS CALL ME ON ***
AP
Ashton P's update19 Jan 2021, 11:50
Reviewer Update
Thank you so much for calling me back Linda Pillay from Mancosa, and helping me resolve this matter with such professionalism and best advice. I would greatly appreciate if you can take over Lorraine account as well student number 157592. you are the one person that would change my opinion about Mancosa despite some of the bad services we have received. Apologies from my side for having to go this route when I should have contacted you from the beginning as you have always helped us in the past, this was a blind side on my part and due to the pressure we have been under, I needed some sort of response from Mancosa and used this route.
Thank you once again Linda Pillay, and we look forward to dealing with "Only you" throughout this journey.
Mancosa
Mancosa's reply19 Jan 2021, 11:51
Official
 Dear Student
 
 Your concern has reference.
 
 Please note a MANCOSA representative will be in contact with you shortly.
 
 MANCOSA Student Services